Privacy Policy

Welcome to SkinCourage ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while visiting our website or using our services.

Information We Collect

We may collect the following types of information:

1. Personal Information:When you make a purchase or register for our services, we may collect personal information such as your name, email address, postal address, and payment details.

2. Device Information:We may automatically collect certain information about your device, including your IP address, browser type, and operating system.

3. Usage Data:We collect data on how you interact with our website and services, such as pages visited and actions taken.

4. Cookies: We use cookies and similar tracking technologies to enhance your user experience and gather information about your preferences and activities on our site.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS. 

How We Use Your Information:

We use your information for the following purposes:

1. To provide and improve our products and services.
2. To process orders and payments.
3. To communicate with you about your orders, account, and promotions.
4. To customize your experience on our website.
5. To analyze and improve our website and services.
6. To prevent fraud, protect our rights, and comply with legal obligations.

Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

1. Service Providers: We may share your information with third-party service providers who help us operate our website and provide our services.

2. Legal Requirements: We may disclose your information in response to legal processes or to protect our rights, privacy, safety, or property.

3. Payment and billing information: We might collect your billing name, billing address and payment method when you buy a product/service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay Software Private Limited.

Your Choices:

You have the following choices regarding your information:

1. Access and Update: You can review and update your personal information by logging into your account on our website.

2. Marketing Communications: You can opt out of receiving promotional emails by using the unsubscribe link in the email or by contacting us at contact@skincourage.in

3. Cookies: You can manage your cookie preferences through your browser settings.

 

Security:

We take reasonable measures to protect your information from unauthorised access or disclosure. However, no data transmission or storage can be guaranteed as 100% secure, so we cannot ensure or warrant the security of any information you transmit to us.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at contact@skincourage.in

By using our website and services, you agree to the terms outlined in this Privacy Policy.